One person reads every message — usually within 48 hours. The templates below just pre-fill the details that make fixes fast.
HumanTyper needs Accessibility permission once (System Settings → Privacy & Security → Accessibility). If typing silently fails after a rebuild or update: toggle HumanTyper off and on in that list. If a fresh install can't be added, remove any old "HumanTyper" entry first.
Lost your key? Email from the address you bought with and it will be re-sent.
Key rejected? Make sure you pasted the whole string — it starts with
HT1. and is long. Activation works offline; if your Mac is
offline, it still activates.
7 days, no questions: email support@thehumantyper.com with your receipt and the refund goes back through the payment provider.
HumanTyper is a small indie app without the $99/yr Apple developer notarization — macOS will warn on first launch. One-time fix:
HumanTyper-3.3-mac.dmg and drag HumanTyper
to Applications.Screenshots welcome; what you expected vs. what happened is gold.
Open bug-report emailUser requests outrank my own ideas — several of v3.2 came from feedback. What were you trying to do?
Open feature-request emailThe app collects nothing — no analytics, no accounts, no network connections. Your text, settings, and license stay on your Mac. Purchases are processed by Paddle (merchant of record); we see only your purchase email, used to issue your license.
Pro is one license, one device — paired to a single machine at activation. Moving to a new Mac is expected: deactivate in the app, then request a fresh activation for the new device ID. Refunds within 7 days, no questions asked.
Full documents: Terms of Sale & Use · Privacy Policy. Questions — support@thehumantyper.com.